Encouragement

One of the things we like to do every now and then is send cards of encouragement to our customers. Each week at our team meeting, we pick one customer to focus on. We discuss their history, their products, the people we know, and the plans they have for growth. We then pass around a greeting card and sign it (and sometimes add fun drawings) as a way to lift up their team. We have received such great feedback from our customers saying that the card gets displayed in their lunchrooms and make people feel like we're rooting for them.

Not only are we passionate about doing our best work and producing great assemblies, but we also love knowing that we are helping American manufacturers succeed. Empowering small American companies makes us feel like we're making a difference and, after all, don't we all want to feel like our work makes a difference?

Below:
Ashlee (left) and Seth (right) love to add fun questions and drawings to our encouragement cards.