One of our major goals here at Bridgeview is to get ISO 9001 certified. We have been working on this process for over a year now and we hope to be certified very soon. Following processes is a way of life for us; it's part of our company culture. Kevin says that ISO boils down to, "You do what you say and you say what you do." We want our customers to feel confident that we are actually doing what we say we do.
As part of preparation for ISO 9001 certification, we have a written Quality Management System (QMS) that we follow. This QMS allows us to know where in the process a certain assembly is and gives our team written instructions to follow so that we follow the same steps every single time. This cohesiveness in our flow lessens mistakes and enables our team to feel confident that they are succeeding. Below: Richard (left) checks his paperwork to record the time he spent on the assembly he's working on. Ashlee (right) makes sure all the paperwork is present before issuing an assembly to a production worker.
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AuthorsChristina and Kevin Hayward Archives
October 2024
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